Question 1

Natural gas vs propane — which is better for my generator?

Accepted Answer

Natural gas is more convenient if you already have a gas line (no refueling needed), while propane offers more flexibility for rural areas. Natural gas generators typically cost less to operate, but propane can provide more power output. We'll assess your property and recommend the best option during your free consultation.

Question 2

How long can a whole-home generator run continuously?

Accepted Answer

Most modern standby generators can run indefinitely as long as they have fuel. Natural gas generators connect to your utility line for unlimited runtime. Propane generators depend on tank size — a typical 500-gallon tank can power a home for 7-10 days of continuous use. We include automatic monitoring to ensure safe, reliable operation.

Question 3

How loud are standby generators?

Accepted Answer

Modern generators are surprisingly quiet. Most operate at 60-70 decibels (similar to normal conversation) from 20 feet away. We strategically place units away from bedrooms and living areas, and newer models include sound-dampening enclosures. You'll barely notice it running.

Question 4

How long does permitting take in Mississippi and Texas?

Accepted Answer

Permitting timelines vary by jurisdiction. In Mississippi, most permits are approved within 5-10 business days. Texas municipalities typically take 7-14 days. We handle all permit applications, inspections, and utility coordination. Most installations are completed within 1 day after permits are approved.

Question 5

How often does my generator need service?

Accepted Answer

We recommend annual service for optimal performance. Our maintenance includes a 40-point inspection, oil/filter change, spark plug replacement, battery check, and remote test. With our Essential or Elite 24/7 plans, we handle everything automatically — you'll never have to remember.

Question 6

Whole-home vs essential circuits — what's the difference?

Accepted Answer

Whole-home generators power everything in your house (AC, appliances, outlets). Essential circuit systems power only critical loads (fridge, lights, medical devices, select outlets) and cost less. We'll perform a load calculation during your assessment to determine what size you need based on your priorities and budget.

Question 7

How do I know what size generator I need?

Accepted Answer

Generator size depends on your home's square footage, electrical panel capacity, and what you want to power. A 14-18kW unit typically covers a 1,600-2,400 sq ft home with essential loads. Larger homes (2,500-3,500 sq ft) need 20-24kW. We provide a free load assessment to calculate your exact requirements.

Question 8

What warranty comes with my generator, and who services it?

Accepted Answer

Generac and Kohler generators include a 5-year manufacturer warranty. Kenwood South is factory-certified to service all major brands. We provide warranty service, routine maintenance, and emergency repairs. With our Elite 24/7 plan, we remotely monitor your system and respond immediately to any issues.

Power When It Matters.

Never lose your A/C, fridge, medical devices — or business uptime.

Automatic Standby Generators

Transfer Switches & Load Management

Surge Protection & Grounding

How It Works

Free In-Home Assessment

System Design & Quote

Permit, Install, Startup

Maintenance & Monitoring

Pricing Snapshot

14–18kW Homes

20–24kW Homes

25–38kW Large Homes

Easy Monthly Payments

Maintenance Plans

Essential

Elite 24/7

Commercial & Multi-Site Solutions

Service Areas

Mississippi (North/Central)

Texas (Greater Houston)

Frequently Asked Questions

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